7 Days Checking, Replacement and Return Policy

Luxor.pk believes in making online shopping a phenomenal experience centered around you, so you can enjoy complete satisfaction along with the impeccable level of service. That’s why we believe you have every right to have your product checked, and, if needed, replaced. Because at Luxor.pk,

“If you’re not happy, we’re not happy.”

That’s why we have our famous 7-days Checking, Replacement and Return Policy

What is it?

Though you won’t ever need it, our 7-days Replacement, Checking & Return Warranty is a service we created in order to provide you with complete peace of mind. You have 7 days, that’s 168 hours, to check your product for any unlikely issues.
In case you find one, give us a call or email us. We’ll verify your claim and replace or return the product for you right away.

Luxor.pk replacement policy is valid for 3 situations/circumstances:

  • In case you are delivered the wrong product.
  • In case the product delivered to you has some defect or issue.

However, to complete replacement of your product, the product should be:

  • Undamaged, unused and in the condition in which it was received
  • The parcel contains its original product packaging, manufacturer’s containers, documentation, warranty cards, manuals, and all accessories that came in or attached to the product when ordered.
  • None of the items mentioned above, including the product itself is defaced or marked in any way, shape, or form.

If you would like any further clarification about our return & replacement policy, feel free to contact us at 0302-5555789 or email us at [email protected]

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